View Cart/Checkout
Contact
Site Map
BOOK PREVIEW
Managing
and Coping with Anger in the Workplace
Anger
and violent conflicts at the worksite has become one of Corporate
America's biggest problems.
Every day, literally thousands of
employees are killing and maiming each other as a result of their
mismangaged anger and rage. Many more thousands of "innocent"
bystanders/ co-workers are also hurt or killed in the process. Many
managers and bosses are losing their lives each year through the
violent actions of disgruntled employees. In today's workplace,
you can easily be hurt or lose your life if you don't know how to
manage your anger and the anger of your co-workers.
Part of the problem fueling anger and violence at the worksite is
that many people have attitudes about themselves, about others and
about life that predispose them to behave in ways that are irrational
and detrimental towards others. They are "culturally incompetent".
They are not open to other people ways of seeing, doing and understanding
things. They lack information about other people beliefs, values
and practices and are unable to "dialogue" about their
differences when conflicts arise, making positive cooperation difficult,
sometimes impossible. This kind of cultural incompetence is often
perceived as disrespect by the other and triggers their anger and
its violent consequences.
I have found that most of
the inter-employee problems, manager/employee problems and violent
conflicts on the job, arise out of this negative context of cultural
ignorance. When co-workers, managers and employees learn how to
make the transition from their mistaken or uninformed attitudes
and expectations of others to more appropriate ones, their lives
at work take on new meaning and purpose.
Return
to the Listing of Books
Copyright
©
1997-2005
Leonard Ingram, AngerMgmt.com. All rights reserved.
Site design by Internet
Presence Consulting, Inc.